The Importance of Customer consultative process massage home study courses

The importance of the customer consultation process should be obvious to all massage home study courses to evaluate. When you work as a holistic therapist is very important to carry out a consultation with a client before performing the treatment.

If this is your first visit, you will need to do a consulting client. The client consultation to help determine why the client has come to see you. This helps to evaluate the health issues they may be, they can be emotional or physical. This will help you to develop a treatment plan to help lift the client & # 39; s symptoms.

The client consultation information include: –

  • Personal data
  • Medical History
  • contraindications
  • customers living
  • treatment record


carrying out the client's request for consultations contraindications to treatment. Contraindications health conditions that the customer has, which means that it must proceed with caution or avoid as much as possible working in one area of ​​the body. And in extreme cases, it may avoid the treatment.

It is important to inform the customer in this example. "I'm just going to go through a consultation form with you. The reason I put these questions to determine whether the security to continue to determine that it is safe to continue treatment. We are looking for health conditions that mean we can modify your treatment, or you may to get a doctor & # 39;. s permission before we can continue all the information you give me is private and confidential and will only be used to determine whether it is safe to continue treatment "


it is important to check with your insurance company to see which contraindications need to check the list of contra indications may be different for each insurer. If you do not check their list of contraindications, you may not apply if a customer to the counter-claim.

to ensure that both you and the customer sign the form to the consultation, indicating that this is a true statement of the customer & # 39; s health.

If you are a regular customer, you can ask them to check your consultation form that they filled out and inform you of any changes. Once it has determined that it is safe to continue with that customer in the treated area, and carry out the treatment. After treatment, you need to examine the treatment to take notes of any observations he made during treatment and after-care advice to the client.

To evaluate the treatment:

  • Ask the client if he enjoyed the treatment, if not, why not.
  • Ask what they liked best, and notes, you will be able to change the following treatment and no more, what he loved the most?
  • was something they do not like you, you can again change the treatment next fall and we did not like?
  • the pressure was okay, again, this will allow you to change the following treatment to meet the customer & # 39; s needs?
  • Write your answer in the form of follow-up and any problems found when performing the operation. It is important to write out this information because it is a record of the treatment, and you can use this information in the unlikely event that a claim is made against you. Just be prepared.

Client consultation is a very important part of being a professional holistic therapists. It protects you and the client. We make sure that does not perform the treatment with a client that may be detrimental to the well-being and the unlikely case against his client to the insurance claim, it shows that he has taken all the necessary steps for you and this shows health information for the client to say, and that was the information that we use to decide to continue with the treatment.

Source by Mark Andrew Rogers

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